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After-sale Service

Xintai Electronics Co., the company spirit of " high quality, excellent service, positive, innovative, the pursuit of the first" spirit, to "quality products, reasonable price, caring service " concept and responsibility, open principle solemn promise to you:, excellent service, positive, innovative, the pursuit of the first" spirit, to "quality products, reasonable price, caring service " concept and responsibility, open principle solemn promise to you:

One, the company not to buy environmentally harmful substances containing material not containing harmful substances, manufacturing products, not containing environmentally hazardous substance product delivery.

In two, I guarantee that the company 's products are manufactured in accordance with the relevant state laws and regulations and the requirements and standards of production and testing, substandard products not manufactured. Ensure strict implementation of both clients and quality requirements and contract requirements,

Three, the user of our products raised objections to the quality, guarantee the users received the objection within 24 hours after making comments. If you need the scene to solve, ensure to send professional and technical service personnel, and achieve the quality problem is not solved service personnel do not leave. For every user feedback of product quality issues and treatment results of our company will be archived. At the same time customer feedback problems in organization of professional and technical personnel and improve the internal tracking.

Four, in any case, the company shall not be liable for the flaw product repair, replacement and resulted in labor,materials, equipment, engineering or other related joint expense. The company of the products after sale service commitment can replace other express or implied warranty.

Our service tenet: customer first, quality first 

Our service goal: to continue to provide customers with the most satisfactory products